Last updated: September 17, 2026
Monir Tech Solutions ("we", "us", "our") publishes DineSync for Clover, a free WordPress plugin, and DineSync Pro, a paid add-on. This policy explains what happens to data when you use them, and what we do and do not receive.
The short version
DineSync runs entirely on your own WordPress site and talks directly to Clover's API using credentials you generate in your own Clover account. Your orders, your products and your customers' details never pass through our servers. We do not operate a middleware service, and the plugin does not report your store's activity back to us.
What the plugin stores on your site
The following is written to your own WordPress database and stays there:
- Connection settings — your Clover Merchant ID and API token, the environment you selected, and your sync preferences, stored in the WordPress options table
- Product mapping — Clover item IDs and sync timestamps stored as WooCommerce product metadata, and Clover category IDs stored as term metadata
- Sync logs — a record of each sync operation in a custom database table, automatically deleted after 30 days
- Failed order records — where an order could not be sent to Clover, the reason is stored on that order so you can retry it
Because your Clover API token is stored in your WordPress database, it is only as secure as your site. Use HTTPS, keep WordPress and your plugins updated, and limit administrator access.
What is sent to Clover
To do its job, the plugin sends data from your store directly to Clover's API at
api.clover.com (or the sandbox equivalent if you are testing):
- Order data — line items, quantities, selected modifiers, fees, shipping, discounts, order totals, and a payment record
- Customer data on the order — name, email address and phone number, so the order can be identified on your Clover device
- Product data — names, prices, SKUs, categories, stock quantities where you manage stock, and modifier groups
This is an exchange between your site and your own Clover account. Clover's handling of it is governed by their privacy policy at
clover.com/privacy.
What we do not collect
The free plugin contains no analytics, no telemetry and no reporting of any kind. We do not receive:
- your customers' names, addresses, email addresses or phone numbers
- your orders, order volumes or revenue
- your products, prices or stock levels
- payment card details or financial account information
- your Clover API token or Merchant ID
- your WordPress passwords or user accounts
DineSync Pro and licensing
DineSync Pro is sold and licensed through Freemius, which acts as the merchant of record for the purchase. When you buy or start a trial, Freemius collects and processes the information needed to complete the transaction and manage your licence — including your name, email address, billing details and the site the licence is activated on. Payment card details are handled by Freemius and their payment processors; we never see them.
Pro checks your licence with Freemius so the plugin can validate itself and deliver updates. Freemius's own privacy policy governs the data they hold.
Pro's failed-order email alerts are sent by your own WordPress site to the addresses you configure. They do not pass through us.
Our website and support
If you email us for support, we hold that correspondence so we can help you and follow up. If you send us screenshots, logs or exports as part of a support request, we use them only to investigate your issue and delete them when it is resolved.
Our website may use standard server logs and analytics to understand traffic. That is separate from the plugin and tells us nothing about your store.
Your responsibility to your own customers
You remain the data controller for your customers' personal information. Sending an order to Clover is a disclosure of your customers' data to your POS provider, which you should reflect in your own privacy policy. You are responsible for obtaining any consents your local law requires and for responding to requests from your customers about their data.
If you are a customer of a business that uses DineSync and want to exercise rights over your personal data, please contact that business directly. We do not hold it.
Retention and removal
Data held on your own site is under your control. Disconnecting from Clover clears the stored credentials and leaves your products and orders untouched. Sync logs are deleted automatically after 30 days.
Support correspondence is kept for as long as needed to provide support and meet our records obligations. Licence and billing records are held by Freemius under their retention terms.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of the personal data we hold about you. Because we hold very little — essentially your support correspondence, plus whatever Freemius holds for a purchase — most requests are quick to answer. Contact us at
info@monirtechsolutions.com.
We do not sell, rent or trade personal data, and we do not share it for cross-context behavioural advertising.
International users
Monir Tech Solutions operates from the United States. Support correspondence you send us is stored there. The plugin itself sends data only between your site and Clover, so where that data travels depends on your own hosting and your Clover account.
Children
DineSync is a business tool and is not directed to anyone under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as the product changes. The date at the top reflects the most recent revision. Material changes will be noted on this page.
Contact
Monir Tech Solutions
Email:
info@monirtechsolutions.com
Web:
monirtechsolutions.com
