Support
Get help with this plugin
Get Support
Need help with DineSync for Clover? We're here to assist you with setup, configuration, troubleshooting, and any questions about syncing your WooCommerce store with Clover POS.
Before Contacting Support
Please check these common solutions first:
- Check the Documentation: Our docs page covers installation, setup, and troubleshooting.
- Check the FAQ: Common questions are answered on the plugin overview page.
- Check the Activity Log: Go to DineSync > Settings in your WordPress admin and review the activity log for error messages.
- Verify Your Connection: Ensure the connection status shows green on the settings page.
- Update the Plugin: Make sure you are running the latest version of DineSync for Clover.
Contact Us
If you still need help, reach out through any of these channels:
- Email: info@monirtechsolutions.com
- WordPress.org Support Forum: (Coming soon after plugin approval)
- Response Time: We aim to respond within 24 hours on business days.
When Reporting an Issue
To help us resolve your issue quickly, please include:
- Plugin version (found in DineSync > Settings)
- WordPress version and WooCommerce version
- Connection method (OAuth or Manual)
- Environment (Production or Sandbox)
- Description of the issue — what you expected vs what happened
- Activity log entries — copy any error messages from the log
- Screenshots if applicable
Feature Requests
Have an idea for improving DineSync? We'd love to hear it! Send your feature requests to info@monirtechsolutions.com with the subject line "DineSync Feature Request".