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Visit ForumDineSync for Clover Support
Need help with DineSync for Clover? We're here to assist you with setup, configuration, troubleshooting, and any questions about syncing your WooCommerce store with your Clover POS.
Email is our preferred support channel — it lets us respond faster and reference your account details, error logs, and screenshots directly. We typically respond within 24 hours on business days, and often much sooner.
Contact Us
For the fastest support, email us at:
Before Contacting Support
Most issues can be resolved in a few minutes. Please check these first:
- Check the Documentation — Our docs page covers installation, setup, and troubleshooting.
- Check the FAQ — Common questions are answered on the plugin overview page.
- Check the Activity Log — Go to DineSync > Settings in your WordPress admin and review the activity log for error messages.
- Verify Your Connection — Ensure the connection status shows green on the settings page.
- Update the Plugin — Make sure you're running the latest version of DineSync for Clover.
When Reporting an Issue
To help us resolve your issue quickly, please include as much of the following as possible in your email:
- Plugin version (found in DineSync > Settings)
- WordPress version and WooCommerce version
- Connection method — OAuth or Manual
- Environment — Production or Sandbox
- Clover merchant ID (optional, but speeds up troubleshooting)
- Description of the issue — what you expected vs. what actually happened
- Activity log entries — copy any error messages from the log
- Screenshots if applicable
The more detail you include up front, the faster we can diagnose and fix the issue.
Feature Requests
Have an idea for improving DineSync? We'd love to hear it. Send your feature requests to info@monirtechsolutions.com with the subject line:
DineSync Feature Request: [short description]
We review every request and prioritize based on merchant demand.
Bug Reports
Found a bug? Please email us with the subject line:
DineSync Bug Report: [short description]
Include the same diagnostic information listed under "When Reporting an Issue" above. We take bugs seriously and aim to ship fixes in the next release cycle.
Other Resources
- Product page: monirtechsolutions.com/plugins/dinesync-for-clover/
- Documentation: monirtechsolutions.com/plugins/dinesync-for-clover/docs/
- Privacy Policy: monirtechsolutions.com/plugins/dinesync-for-clover/privacy/
- Terms of Service: monirtechsolutions.com/plugins/dinesync-for-clover/terms/
- WordPress.org listing: (link will be added here once the plugin is approved on WordPress.org)